sM
sebina M

1 reviews | Active since Sept 2014

07 May 2025, 19:30

Service not rendered

I bought a watch at bash online from sterns On my second day wearing it the glass fell off, took it to sterns carnival mall as it's the closest to me,when I arrived at the store taking the watch out showing the consultant the glass fell and it broke.

8 weeks later I received an SMS to collect my watch, to my suprise it is not fixed, why I do not know, horrible service received from sterns.

I'm never buying anything from them ever again.

You lost a customer for good.

0
Replies (1)
Sterns
Sterns's reply12 May 2025, 13:35
Official
Good Day Sebina

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-*** 

You will be contacted directly 

Regards 

Sterns Team