sM
sebina M
1 reviews | Active since Sept 2014
07 May 2025, 19:30
Service not rendered
I bought a watch at bash online from sterns On my second day wearing it the glass fell off, took it to sterns carnival mall as it's the closest to me,when I arrived at the store taking the watch out showing the consultant the glass fell and it broke.
8 weeks later I received an SMS to collect my watch, to my suprise it is not fixed, why I do not know, horrible service received from sterns.
I'm never buying anything from them ever again.
You lost a customer for good.
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Replies (1)0
Replies (1)Sterns's replyOfficial
12 May 2025, 13:35Good Day Sebina
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
Sterns Team
Sterns's reply12 May 2025, 13:35
Official
Good Day Sebina
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***
You will be contacted directly
Regards
Sterns Team
