JR
Jason R
1 reviews | Active since Nov 2024
07 Nov 2024, 00:20
Sale under false information.
I bought an engagement ring for my now fiancé at Sterns Westgate Mall. When I bought it I expressly asked if I could bring it back to be resized for free. When I took it back they suddenly said I have to pay R344 to have it resized by 2, the ring has to go down 5 sizes! And suddenly nobody wants to help me.
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Sterns's replyOfficial
08 Nov 2024, 11:48Good Day Jason
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team
Sterns's reply08 Nov 2024, 11:48
Official
Good Day Jason
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team