TM
Tsholofelo M

1 reviews | Active since Oct 2020

27 Oct 2020, 16:03

rings are not quality

I bought a stering silver ring beginning of the month and i wore it on saturday and sunday one pearl came out i am really disappointed in your products now i cant wear my engagement ring

0
Replies (3)
Sterns
Sterns's reply28 Oct 2020, 07:25
Official
Hello Tsholofelo, 

We are in receipt of your complaint.

Kindly confirm which Sterns branch store you are making reference to so that we can escalate this matter to the relevant Field Manager.

Regards,
The Sterns Team
TM
Tsholofelo M's update28 Oct 2020, 08:08
Reviewer Update
The Germiston Branch Goldenwalk Mall
Sterns
Sterns's reply28 Oct 2020, 10:58
Official
Hello Tsholofelo,

Thank you for your prompt response.

The complaint has been logged and escalated to the Field Manager to contact you.

Your ***.

Regards,
The Sterns Team