LM
Lisa M
1 reviews | Active since Sept 2022
20 Sept 2022, 14:43
Regret buying from Sterns
I bought a watch at Sterns cape gate, they damaged it while adjusting it. They promised me a new watch and it's been 3 weeks now. I phone them and even go to the store and they always promise to phone me back but that never happens. I regret buying from them. Totally unsatisfied with their service.
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Sterns's replyOfficial
20 Sept 2022, 15:11Good Day Lisa Maro
Your complaint is noted.
The matter has been referred to the field team to assist.
The reference number is CS-977951.
They will contact you directly.
Regards
Sterns Jewellery Customer Care
Your complaint is noted.
The matter has been referred to the field team to assist.
The reference number is CS-977951.
They will contact you directly.
Regards
Sterns Jewellery Customer Care
Best regards,
Sterns's reply20 Sept 2022, 15:11
Official
Good Day Lisa Maro
Your complaint is noted.
The matter has been referred to the field team to assist.
The reference number is CS-977951.
They will contact you directly.
Regards
Sterns Jewellery Customer Care
Your complaint is noted.
The matter has been referred to the field team to assist.
The reference number is CS-977951.
They will contact you directly.
Regards
Sterns Jewellery Customer Care
Best regards,