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Jonathan S
1 reviews | Active since Apr 2017
29 Apr 2018, 18:39
Refunds at sterns n1 city
Tried to get a refund on my fiancée's watch to buy somewhere else as the quality is poor and they said they can only refund 500 cash due to sales being bad but item was purchased on the card. Is this how refunds are meant to be?
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Sterns's replyOfficial
02 May 2018, 09:32Hi Jonathan,
We are in receipt of your complaint which has been escalated to the Field Manager to make contact with you to resolve this matter.
Your ***
Regards,
The Sterns Team
Sterns's reply02 May 2018, 09:32
Official
Hi Jonathan,
We are in receipt of your complaint which has been escalated to the Field Manager to make contact with you to resolve this matter.
Your ***
Regards,
The Sterns Team