Poor service from Sterns germiston

<p>we bought a hisense U972 phone from sterns.the phone had problems form the start i have to change batter everday sometimes two time a day and laterly the phone is over heating while not even on use. phone was bought bon 29 july did i was not available in jhb only came back on the 8th day after purchase and i informed them there is problem with the phone and they said they need to send to repairs and asked them to replace the phone as the batter not lasting.Do to not having a phone i could not send the phone for repairs that time but i did eventually that the phone for repais after more than a month with them having a problem with hisense saying they no longer repair the phones and they had to send it somewhere.Phone came back with same problem and now worse it is overheatin and whne you touch the batter you can feel it is hot even when not in use and informed the shop immidiately still having same porblem and they said i must bring phone back but i did and they were not able to fix problem and again i will have to sit without a phone.</p>