JW
Jackie W
1 reviews | Active since Aug 2023
15 Oct 2025, 13:46
Poor service
I made a laybye in May 2025. And now that in requesting a refund the lady at Cleary park mall says i can only get an EFT refund if the refund is less then R1300. But because mine is R1500 i must wait for all pay when they have money.
This is so poor service from such a big company
Helpful (0)
Replies (1)0
Replies (1)
Sterns's replyOfficial
31 Oct 2025, 10:19Good Day Jackie
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is
CS-***
You will be contacted directly
Regards
Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is
CS-***
You will be contacted directly
Regards
Sterns Team
Sterns's reply31 Oct 2025, 10:19
Official
Good Day Jackie
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is
CS-***
You will be contacted directly
Regards
Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is
CS-***
You will be contacted directly
Regards
Sterns Team