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muneiwa M
1 reviews | Active since Jan 2018
19 Jan 2018, 21:55
poor service
i bought a necklace on the 5th of January and i am trying to return it at sterns and they are telling me that they do not have cash.i visited different stores for several times almost each an everyday but still they are telling me same stories. what can i do
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Sterns's replyOfficial
20 Jan 2018, 08:55Good Day Muneiwa
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks
The Sterns team
Best regards,
Sterns's reply20 Jan 2018, 08:55
Official
Good Day Muneiwa
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks
The Sterns team
Best regards,