Poor quality rings and service

<p>I will not recommended anyone to purchase any jewellery from Sterns! My fiancè bought the ring on 23 May 2017 and I have only had the ring in my possession for 14 days before it broke. I waited 6 days for the ring to be sized and it broke after not even two weeks in my possession! The ring was taken in last week and when I called today there is no sense of urgency or resolution. One consultant says they haven't unpacked yesterday's deliveries and the says the ring is being delivered but cannot confirm when.. This is the most disgraceful service I have ever experienced! Definitely will not bother to spend another rand there, nor will I suggest my family or friends to buy from Sterns ever again.. Rather take my money and spend it at Galaxy & co. I'm there they value their customer way more!</p>