Poor quality of a ring
I bought a ring and within 6 months stone fell off and now it’s for the second time I have returned the ring back to the store a very helpful manager and Ayanda advised me it will be accessed before they can advice with a way forward. My point here is I am disappointed as it was taken to repair before I wasn’t expecting that a month after I will experience the same thing. I don’t want the product anymore kindly consider another alternative. REF***
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Replies (1)Sterns's replyOfficial
15 Nov 2022, 09:24Good morning Moloi
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Sterns's reply15 Nov 2022, 09:24
Official
Good morning Moloi
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
