1 reviews | Active since Mar 2017

14 Nov 2022, 16:33

Poor quality of a ring

I bought a ring and within 6 months stone fell off and now it’s for the second time I have returned the ring back to the store a very helpful manager and Ayanda advised me it will be accessed before they can advice with a way forward. My point here is I am disappointed as it was taken to repair before I wasn’t expecting that a month after I will experience the same thing. I don’t want the product anymore kindly consider another alternative. REF***

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Replies (1)
Sterns
Sterns's reply15 Nov 2022, 09:24
Official
Good morning Moloi

Your complaint is noted and will be forwarded to the field management team to address.

You will be contacted soonest.

kind regards
Jewellery Customer Care