Poor quality and staff members unwilling to assist and useless online shopping department.

I bought a wris****ch online in September 2022. The leather is slowly peeling off and it's not nice. I returned it to Phuthaditjhaba branch but they refused to take it be as they say that the warranty is 6 months However that is not what the warranty certificate says. I contacted the online shopping department but they were just as useless. The watch is poor quality however it's a little over 6 months and the leather falling apart. I have wasted my money on the purchase and the staff members were dismissive and disinterested. I'm disappointed because I'm stuck with a product that I can't use anymore.