lB
lechelle B
1 reviews | Active since Mar 2015
06 Mar 2015, 15:26
poor quality
i purchased a wedding ring from sterns in dec 2013. d ring was only used from the 9 march 2014. it has been sent in for repairs for 4 times already because the mat finish comes of. further more I was asked how often the ring was worn. I find this ridiculous because a wedding ring is meant to be worn every day and last forever . after all it is 9ct gold
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Replies (1)
Sterns's replyOfficial
06 Mar 2015, 16:36Hello Lechelleb,
Good afternoon Lechelle
Thank you for bringng this matter to our attention.
Your complaint will be forwarded to a member of the Management team to handle.
You will be contacted shortly.
kind regards
Customer Care department
Jewellery division
Good afternoon Lechelle
Thank you for bringng this matter to our attention.
Your complaint will be forwarded to a member of the Management team to handle.
You will be contacted shortly.
kind regards
Customer Care department
Jewellery division
Best regards,
Sterns's reply06 Mar 2015, 16:36
Official
Hello Lechelleb,
Good afternoon Lechelle
Thank you for bringng this matter to our attention.
Your complaint will be forwarded to a member of the Management team to handle.
You will be contacted shortly.
kind regards
Customer Care department
Jewellery division
Good afternoon Lechelle
Thank you for bringng this matter to our attention.
Your complaint will be forwarded to a member of the Management team to handle.
You will be contacted shortly.
kind regards
Customer Care department
Jewellery division
Best regards,