aN
andre N
1 reviews | Active since Jul 2015
14 Jul 2015, 19:29
Poor customer service and no response
I've paid up my account. I need a paid up letter Immediately and I want credit bureau to be updated immediately. Sandra De klerk refuses to take my calls and I have been waiting from the 8th of July for a response and paid up letter
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Sterns's replyOfficial
15 Jul 2015, 09:10Hello andrevanniekerk1,
Thank you for bringing this to our attention.
Your complaint has been escalated to our Customer Service department and they will contact you directly.
Please note, this may take up to two working days and your patience will be greatly appreciated.
Regards,
The Sterns Customer Care Team
Thank you for bringing this to our attention.
Your complaint has been escalated to our Customer Service department and they will contact you directly.
Please note, this may take up to two working days and your patience will be greatly appreciated.
Regards,
The Sterns Customer Care Team
Sterns's reply15 Jul 2015, 09:10
Official
Hello andrevanniekerk1,
Thank you for bringing this to our attention.
Your complaint has been escalated to our Customer Service department and they will contact you directly.
Please note, this may take up to two working days and your patience will be greatly appreciated.
Regards,
The Sterns Customer Care Team
Thank you for bringing this to our attention.
Your complaint has been escalated to our Customer Service department and they will contact you directly.
Please note, this may take up to two working days and your patience will be greatly appreciated.
Regards,
The Sterns Customer Care Team