Poor customer service

On the 16th of December I visited Sterns Sammy Marks Pretoria and I was not happy with the service I received. As a paying client I returned back when I requested to pierce my daughters ears with reasons that at her age she can be a bit fussy and two shop assistant were needed for the process. In the middle of me being returned I had to go through the whole process of choosing a pair of earrings and waiting for the shop assistant without being notified that two assistants will be needed. Further more my time was waisted and I went back home with an unhappy child.