PATHETIC SERVICE WITH BAD ATTITUDE!!!

I PURCHASED A RING FOR MY MUM WHICH NEEDED TO BE RE SIZED.THE CONSULTANT MS. KASS REDDY WAS BUSY SOCIALIZING WITH HER COLLEAGUE MS. DENISE PILLAY WHILE THE RE-SIZING WAS BEING DONE.MS. DENISE PILLAY THEN RECEIVES A SHOPPING BAG CONTAINING FROZEN ITEMS WHICH WAS LEFT ON THE COUNTER WITH WATER DROPLETS WITH NO REGARD TO MY MOTHER OR MYSELF.MS KASS REDDY DID NOT KNOW HOW TO TIE A BOW ON THE GIFT. A MONTH HAS PASSED & I RETURN TO THE STORE & THE RING SIZE WAS INCORRECT. MS KASS PILLAY REPLY IS ''MAM ITS HOT THEREFORE THE FINGERS SWELL, IT WILL FIT'' I GOT EXTREMELY UPSET & TOLD HER IT DOESNT FIT WE WANT IT RE-SIZED AGAIN. MS REDDY REPLY ''IT WILL COST YOU ANOTHER R75.00 FOR RE-SIZING AGAIN.I WAS EXTREMELY IRATE AT THIS TIME FIRSTLY HOW CAN YOU JUDGE MY FINANCIAL STATUS IM NOT GOING TO ACCEPT A RING THAT IS TIGHT. I STARTED TO RAISE MY VOICE IN ANGER AT THE PATHETIC SERVICE,MS REDDY REPLIES ITS NOT OUR FAULT YOU CHOSE THE SIZE. MS SAMANTHA GOVENDER MANAGER IS A QUIET BYSTANDER SAYING THAT I HAVE NO RIGHT TO SCREAM AT HER GOOD SALES LADIES & GETS ANOTHER CUSTOMER TO SAY IM RUDE & SHOULD NOT BLAME THEM. PLEASE GIVE YOUR STAFF CUSTOMER CARE TRAINING AS THEY LACK IT. IM UPSET & WILL SCREAM