Pathetic service !!!!!

SERVICE IS RIDICULOUS!!!!!MY HUSBAND BOUGHT ME A WEDDING RING WHICH WAS CLOSE TO R5000 , I'VE GOT ALL THE DOCUMENTATION FOR IT , RING CERTIFICATE, PROOF OF PURCHASE AND INSURANCE DOCUMENTATION. BEEN CALLING UP AND DOWN EVEN WROTE A REVIEW PREVIOUSLY, THEY STILL NEVER DEBITED EVEN AFTER PROMISING TO DO SO , GAVE MY BANKING DETAILS AND EVERYTHING AGAIN AND WAS ASSURED THAT MY RING IS STILL INSURED. A MONTH LATER , I WAS MAILED THAT MY INSURANCE IS BEING CANCELLED !!!! WHAT THE HELL !!!!! WHY !!!! WOULD NEVER RECOMMEND DOING BUSINESS WITH THIS STORE AGAIN. BETTER TO BUY A RING AND GET INSURANCE ELSEWHERE !!!!!