1 reviews | Active since May 2012
Pathetic service!
<p>I took a ring to sterns mall of Africa for rhodium plating. After waiting over 2 weeks for their call I go to the store only to be told the instruction was not given to the suppliers to proceed with the job so it was not done!</p> <p>never giving them business again! Very disappointed!</p> <p> </p>
Hi Mulongo,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Hi Mulongo,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team