Pathetic
<p>I Bought my Girlfiend a Tempo Watch for 800 rand a year ago. The watch on face value looked really good until I saw that the 2 dials (showing day and stopwatch) were stick on dials and served no purpose, being a complete misrepresentation. Not something you would expect for a watch at that price.</p> <p> </p> <p>after arguments with the store keeper, we replaced the watch with another Tempo watch, which stopped working after a month. The store took it in for 2 months, only to come back saying that it was just the battery that needed to be replaced. After getting it back, not 2 weeks later it stopped again and we were told to wait 2 weeks to get it back and that it was put on 'urgent'. 1 month down the line, still haven't received it back.</p> <p>will never recommend this Jewler or brand to anyone, hoping it goes under, will be the best for all.</p>
Hi Steven,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Hi Steven,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
