MA
Michael A
1 reviews | Active since Jan 2013
16 Mar 2016, 16:30
over 9 weeks and still waiting
I asked for a replacement watch strap for a Tempo AD0988-OAA-3<br> Still waiting.<br> I sorry to say this but you can see the Chain Jewellery stores<br> I staff there just don't CARE
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Sterns's replyOfficial
17 Mar 2016, 12:38Hello michael L A,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Sterns's reply17 Mar 2016, 12:38
Official
Hello michael L A,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team