VN
Vinolia N
1 reviews | Active since Oct 2016
10 Oct 2017, 09:14
old cell number
i want to buy online using my sterns account, but the OTP gets send to my old cell number, a number i was using before i app**** for my sterns account, please tell me were did you get this number. i want to buy this cloths before they go out of stock please call me now
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Sterns's replyOfficial
10 Oct 2017, 12:42Hi Vinolia,
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
Your complaint has been escalated to the TFG Accounts department and they will make contact with you shortly to resolve this matter.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Best regards,
Sterns's reply10 Oct 2017, 12:42
Official
Hi Vinolia,
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
Your complaint has been escalated to the TFG Accounts department and they will make contact with you shortly to resolve this matter.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Best regards,