DM
Daneill M
1 reviews | Active since Oct 2018
06 Mar 2025, 09:22
Not getting what you pay for
I'd like to understand how Sterns sell so called white gold jewelry that no jeweler wants to buy because it's not real. The rings even came with a valuation certificate.
Helpful (0)
Replies (3)0
Replies (3)
Sterns's replyOfficial
06 Mar 2025, 10:56Good Day Daneill
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team
Regards
The Sterns Team
Sterns's reply06 Mar 2025, 10:56
Official
Good Day Daneill
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team
Regards
The Sterns Team
DM
Daneill M's updateReviewer Update
08 Mar 2025, 06:27I am still waiting for a response to my email. The customer service is as bad as the quality of the jewelry
DM
Daneill M's update08 Mar 2025, 06:27
Reviewer Update
I am still waiting for a response to my email. The customer service is as bad as the quality of the jewelry
Sterns's replyOfficial
10 Mar 2025, 10:12Good Day Daneill
Your message is noted.
Your message is noted.
A response has been issued to your email. Please check your inbox for further details.
Regards
Sterns Team
Sterns's reply10 Mar 2025, 10:12
Official
Good Day Daneill
Your message is noted.
Your message is noted.
A response has been issued to your email. Please check your inbox for further details.
Regards
Sterns Team