No returns for cash customers

I had a return. I went to the Gateway store on 27 December 2024. They told me they have no cash to process my refund. Last week i went to la lucia. They had no cash. Today the 12 January 2025 I went to the the pavilion store, i was told the same and asked them to call la lucia. Still also no cash. NO CASH FOR A R700 REFUND. THIS IS ABSOLUTELY RIDICULOUS. THEN YOUR TERMS NEED TO BE ADJUSTED TO NO RETURNS IF PAID BY CASH. Can such a big department store not even hold a float of R1000 to accommodate for cash returns. I'm not driving to another store. I want this to be collected and my cash brought to me. I've wasted 3 days and fuel driving to 3 different stores.