PG
Pierre G

1 reviews | Active since Dec 2015

29 Oct 2018, 11:15

No response at all

I was at the Greenstone branch in Johannesburg two weeks ago because I wanted to order an extra link for my Tempo watch. I gave all my details to the lady working there and I still have not received feedback. All she had to do is call me the next Monday and quote me with a price. This was on the 14 of October 2018 at approximately 11h00 - 12h00. This is pathetic! Mediocre I tell you!

0
Replies (1)
Sterns
Sterns's reply29 Oct 2018, 11:47
Official
Hi Pierre
Thank you for bringing this matter to our attention.
Kindly be advised that your complaint will  be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care

Best regards,