No Feedback what so ever
I have complained on hello peter and sent a email on their main web page with complaints.<br> Yet no one got back to me at all. I was under the impression that Sterns is a big company that has a reputation to uphold. Yet after i received no feedback from them i don't know any more. <br> <br> I am going to Carte Blanch to speak to them about the service that is non existent. <br> Sterns employ workers that are clearly not educated enough to work for them. That's if they even are education. Must be a family situation where they employ only family members.<br> <br> I am sick and tired of this and will not sit idly by and watch this go on.
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Replies (1)Sterns's replyOfficial
12 Feb 2015, 12:08Hello Light-Bulb,
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our Customer Care Representative, who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our Customer Care Representative, who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Sterns's reply12 Feb 2015, 12:08
Official
Hello Light-Bulb,
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our Customer Care Representative, who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our Customer Care Representative, who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
