CR
Cheryl R
1 reviews | Active since May 2010
15 May 2015, 13:16
No feedback on online request for assistance
I requested someone to give me information on returning a guess watch which has holes in the metal on the straps and bad. No one came back to me but the site says that someone will respond in 24 hours. Its been 2 week
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Sterns's replyOfficial
15 May 2015, 13:37Hello blomme25,
Thank you for bringing this to our attention.
We try our best to offer all Customers great Customer service and are disappointed that you have not received a response to-date.
We apologise for the inconvenience caused.
We will send your complaint to the Field Manager and they will contact directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention.
We try our best to offer all Customers great Customer service and are disappointed that you have not received a response to-date.
We apologise for the inconvenience caused.
We will send your complaint to the Field Manager and they will contact directly.
Your patience and understanding is appreciated.
Sterns's reply15 May 2015, 13:37
Official
Hello blomme25,
Thank you for bringing this to our attention.
We try our best to offer all Customers great Customer service and are disappointed that you have not received a response to-date.
We apologise for the inconvenience caused.
We will send your complaint to the Field Manager and they will contact directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention.
We try our best to offer all Customers great Customer service and are disappointed that you have not received a response to-date.
We apologise for the inconvenience caused.
We will send your complaint to the Field Manager and they will contact directly.
Your patience and understanding is appreciated.