CL
Candice L
1 reviews | Active since Mar 2013
08 Oct 2023, 11:06
No customer service
Worst customer service ever. Will not recommend by a phone by them. Bought phone in May returned phone in July coz it couldn't charge. Been up and down to branch and emailed area Manger who has no customer service or listening skills and in September got an email from service provider with a quote. The quote is almost the price of the phone. It's October I'm still waiting..
Helpful (0)
Replies (1)0
Replies (1)
Sterns's replyOfficial
09 Oct 2023, 08:37Good morning Candice
Your complaint is noted and will be referred to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be referred to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Sterns's reply09 Oct 2023, 08:37
Official
Good morning Candice
Your complaint is noted and will be referred to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be referred to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care