Nvdm
Natasha van der merwe
1 reviews | Active since Nov 2009
13 Apr 2015, 16:02
no accountability!
A good gesture to buy my husband a police watch bad idea buying at STERNS! Watch still under warantee and the arm brakes. Send it in for repairs and get it back in worse condition! Staff blames couriers and im stuck with a damaged gift!!! ***?
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Sterns's replyOfficial
13 Apr 2015, 16:40Hello Natasvdm,
Thank you for bringing this to our attention.
We try our best to offer all our Customer great Customer Service and are disappointed that you had this experience with our product.
We apologise for any inconvenience caused.
We will send your comments to the Field Manager and they will make contact directly with you to resolve this matter.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention.
We try our best to offer all our Customer great Customer Service and are disappointed that you had this experience with our product.
We apologise for any inconvenience caused.
We will send your comments to the Field Manager and they will make contact directly with you to resolve this matter.
Your patience and understanding is appreciated.
Best regards,
Sterns's reply13 Apr 2015, 16:40
Official
Hello Natasvdm,
Thank you for bringing this to our attention.
We try our best to offer all our Customer great Customer Service and are disappointed that you had this experience with our product.
We apologise for any inconvenience caused.
We will send your comments to the Field Manager and they will make contact directly with you to resolve this matter.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention.
We try our best to offer all our Customer great Customer Service and are disappointed that you had this experience with our product.
We apologise for any inconvenience caused.
We will send your comments to the Field Manager and they will make contact directly with you to resolve this matter.
Your patience and understanding is appreciated.
Best regards,