misleading

<p>My father bought my mom a ring on the 13th of Jan for her birthday at sterns. My mom took the ring for a resize she was required to pay two hundred and something not sure about the amount. The consultant named (Khensani) told her she only needs to cut one ring and not resize the other two pieces. When the ring came back from resize it was still big and she took it back to tell Khensani that the ring is big she then told my mom to take the ring home and come back the next day maybe the ring will fit her. When she went back on the day Khensani told her to come Khensani was not in store so she actually wanted my mom to come instore because she knew she is going to be off on that day. So they told my mom they will get back to her and today they called her and said she must pay Eight hundred and something. The service of sterns is disappointing. Please contact my mother for further information </p>