MM
Morena M

1 reviews | Active since Jun 2016

08 Jun 2016, 17:54

layby

<p>cancelled my layby on the 1st of June 2016 im still without my repayment while they still gona deduct R180 from the money I paid today is the 8th yet still i havent received my money im not happy about the service and I demand my money back </p>

0
Replies (1)
Sterns
Sterns's reply09 Jun 2016, 07:40
Official

Hi Morena,

Thank you for bringing this to our attention.

We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.

We apologize for the inconvenience caused.

The Field Manager will make contact with you directly to resolve this complaint.

Your patience and understanding is appreciated.

Regards,
The Sterns Customer Care Team

Best regards,