MM
Mapule M

1 reviews | Active since Jul 2015

06 Oct 2015, 11:47

KEEP UP THE GOOD WORK

I woulk like to compliment Linky from Strens in Hammanskraal for her good customer service. i bought my watch this year on the 28/03/2015 then in June it didnt work it was booked for repairs and took longer and i was not happy with the whole thing, now again my watch stopped working she's been so helpful she even offered to change the watch for me so that i can get a better one. nothing makes me more happy than than going to the store and connect with the person that is assisting you, she's been super great, i lost my original slip but she was willing to look for my slip. this is SUPER CUSOTMER SERVICE. THANK YOU KEEP UP THE GOOD WORK. I'll most definetly go back to that store to buy again.

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Replies (1)
Sterns
Sterns's reply06 Oct 2015, 12:13
Official
Hello mapule malete,

Thank you for the great feedback.

We welcome feedback from our Customers and even more so when the feedback is positive.

We will be sure to forward your message to the Management team and more importantly to Linky at the Sterns Jubilee Mall store.

We hope to see you in our stores again soon.

Kind regards
The Sterns Customer Care Team

Best regards,