KT
Kgaogelo T
1 reviews | Active since Feb 2025
05 Feb 2025, 08:18
Kay
I decided to lay bye an iPhone 11 at sterns, I paid 60% of the money. but later I decided to cancel the lay bye because I was moving to Cape Town for university and I wouldn’t be able to finish the lay-bye on time. I was told that they don’t have the cash in store for a refund and that they would call me once they have it, this was about a little less than a month ago. Even today I’m still waiting.
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Replies (1)Sterns's replyOfficial
05 Feb 2025, 11:18Good Day Kgaogelo
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team
Sterns's reply05 Feb 2025, 11:18
Official
Good Day Kgaogelo
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
The Sterns Team
