KT
Kgaogelo T

1 reviews | Active since Feb 2025

05 Feb 2025, 08:18

Kay

I decided to lay bye an iPhone 11 at sterns, I paid 60% of the money. but later I decided to cancel the lay bye because I was moving to Cape Town for university and I wouldn’t be able to finish the lay-bye on time. I was told that they don’t have the cash in store for a refund and that they would call me once they have it, this was about a little less than a month ago. Even today I’m still waiting.

0
Replies (1)
Sterns
Sterns's reply05 Feb 2025, 11:18
Official
Good Day Kgaogelo

Your complaint is noted.

The matter has been logged and referred to our field management team.

Your reference number is CS-***.

You will be contacted directly
 
Regards
The Sterns Team