Jewellery from hell

<p>Hi all.</p> <p> </p> <p>Last year November we opened a sterns account and on our application put our monthly payments to go off as a debit order.</p> <p> </p> <p>Three months later we realised sterns hadn't debited us and now we are basically *****ed by this giving my husband and I a bad record.</p> <p> </p> <p>They are so ridiculous as nobody wants to solve this issue. We opened the account at the gateway store, their incompetence is putrid.</p> <p> </p> <p> </p>