1 reviews | Active since Jun 2017
Insured item and no response
I purchased an hand chain with insurance, after it went missing i submitted all details and till now no feedback from Sterns, the service just goes down with all these gimick things they sell you the item with.
Hi Sheldon,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Hi Sheldon,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team