Inferior Quality - Ring broken

My Forever twin set is broken once again and 3 diamonds have fallen out. The issue with this ring has been on going since 2010. <br> After several repairs and even a new ring, this issue is still unresolved with Sterns. I feel that the quality is inferior to that of American Swiss, Galaxy, etc. <br> My previous complaint was on 21 August 2014 (see post below) was referred to Imraan Morgan - Regional Manager TFG who in return escalated this complaint to Sterns in Canal Walk.<br> The manager of Sterns in Canal Walk had the ring repaired and politely informed me there was only a 6 month guarantee on the repair. I can accept a 6 month guarantee on repairs if the quality is up to standard and if it was a new product! <br> I can accept such bad quality if I paid R500 for a sterling silver ring, however 5 years ago we paid R7999 and I will not accept this. I wear my twin set to work only which is Monday to Friday 08h00 - 17h00. Atrocious quality is an understatement! <br> <br> Kindly see previous Hello Peter complaint:<br> <br> http://hellopeter.com/sterns/complaints/bad-quality-service-***<br>