*********** staff

Worst experience ever. I went in to make a payment into my Tfg account because I have an arrangement in place. I get to the store, this guy assisted me, at first he wanted to ask for assistance but then "knew" how to proceed with the transaction (I was using 2 different bank cards) Righto, the first transaction went through, when trying to use the second card it declined twice but went through on the third attempt but no receipt popped up and according to them the payment didn't go through. The guy who assisted me took his bag and left, my phone was dead so I couldn't check if the payment went through, anyways they charged my phone and the transaction had gone through, this lady Funeka mjanyelaa, then assisted me but she wasn't helpful or friendly at all, I was late for work, very upset about this and then Funeka mjanyelaa, tok her own sweet time, called Tfg ND what ****ed me off was the fact that she spoke to the person over the phone about me, laughing, said that I was going on in the store.