I WANT MY RING BACK!! Sterns Westgate employees are ****** !!!!!!

I’m sick and tired of this ****!! Sterns is busy hiring ****** or it’s either that the company itself is a whole ****!!! I went to sterns Westgate a few months ago to get clarity and size for my ring because I had misplaced the certificate ,I was texted only 3weeks ago to pay about R800 for the repair? What stupid repair when I did not ask to repair the ring ? They gave me and option to decline and have the ring sent back from the workshop to the actual shop, got an sms to say the ring was ready for collection upon me arriving at the store with my receipt of the day I left the ring ,these ****** tell me that they can’t find me on the system and that I never came to the store ,I described the females that were helping and they blatantly said that there’s no such people working there !! I’m furious because if there’s one thing that you guys are going to do is give me my damn ring back or else as the person of the law I will not hesitate to drag you all the way down!! After the reviews I’ve read ,it’s clear that this is clearly a norm but you’ve done it to the wrong person and I will get that ring back before the end of this WEEK!!! And don’t send me stupid ref numbers numbers as if you’re looking into it!! I WANT MY DAMN RING BACK!!!