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nthabintuli N

1 reviews | Active since Nov 2016

23 Jan 2017, 06:23

I've been waiting for the manager to contact me

<p>Hey my name is Nthabiseng I've recently complained about sterns and they responded and promised that the manager will contact me within 48hours and that was last year November even now I'm still waiting for that call.all I want is for them to fix this situation because my this is my last attempt to get them to fix this otherwise il be forced to contact my lawyers this is really getting irritating l bought this ring I ddnt get it for free.please sterns deliver what u promised</p>

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Replies (2)
Sterns
Sterns's reply25 Jan 2017, 10:44
Official

Hi Ntabiseng,

Thank you for bringing this to our attention.

Our Field Manager has tried to make contact with you on the cellphone number you have provided, to no avail.

Please confirm whether there is an alternate number which you can be contacted on.

Regards,

The Sterns Customer Care Team

nN
nthabintuli N's update25 Jan 2017, 11:00
Reviewer Update

Thank u very much sterns she got hold of me and adviced me to return the ring so I can chose any ring I want so il be going tommoro to return it