kS
khomotso S
1 reviews | Active since Feb 2015
14 Aug 2024, 11:31
I need a refund or exchange done
Me and my husband went and bought a ring sometime in January this year but we only got married in June, which means I only started wearing the ring in June but already I see it starting to change color. How can such an expensive ring change color in a months time. I need sterns to come back to me and get this ring changed soon because I cannot deal with this dissapointment any longer.
Helpful (0)
Replies (3)0
Replies (3)Sterns's replyOfficial
15 Aug 2024, 09:27Good Day K****tso Seopela
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
The Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
The Sterns Team
Sterns's reply15 Aug 2024, 09:27
Official
Good Day K****tso Seopela
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
The Sterns Team
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
The Sterns Team
kS
khomotso S's updateReviewer Update
17 Aug 2024, 06:43Kindly advice how long should I wait to be contacted?
kS
khomotso S's update17 Aug 2024, 06:43
Reviewer Update
Kindly advice how long should I wait to be contacted?
Sterns's replyOfficial
19 Aug 2024, 10:09Good Day K****tso
Kindly note an email was sent to enquire about which store you visited or is your nearest branch.
A follow up email was sent to ask the above, please respond with the store name.
Regards
The Sterns team
Kindly note an email was sent to enquire about which store you visited or is your nearest branch.
A follow up email was sent to ask the above, please respond with the store name.
Regards
The Sterns team
Sterns's reply19 Aug 2024, 10:09
Official
Good Day K****tso
Kindly note an email was sent to enquire about which store you visited or is your nearest branch.
A follow up email was sent to ask the above, please respond with the store name.
Regards
The Sterns team
Kindly note an email was sent to enquire about which store you visited or is your nearest branch.
A follow up email was sent to ask the above, please respond with the store name.
Regards
The Sterns team
