1 reviews | Active since Dec 2012
horrible4 sservice
i went into your store at about 04:30pm to purchase a gift set. i do understand that sometimes a store could run out of stock. they only had one gift set available, she said they dont know when they getting stock. she then said if i dont want it i can leave it and buy both together, as a client i understood.yet i wanted this for this weekend as a gift.then there was no boxes to put the ring,she literally just threw the ring in the box with the watch.i then questioned Bertice she said \I TOLD YOU WE DO NOT HAVE BOXES AND IF YOU DONT WANT IT YOU CAN LEAVE IT"yet again she told me to leave it if i dont want it. This is after i already purchased the items.due to her attitude i told her please reverse everything i dont want it anymore"
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the Management team who will make contact with your directly, soonest.
We apologize for the inconvenience.
Regards
The Sterns Customer Care Team
Best regards,
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the Management team who will make contact with your directly, soonest.
We apologize for the inconvenience.
Regards
The Sterns Customer Care Team
Best regards,
