YM
Yanga M

1 reviews | Active since Feb 2018

24 Feb 2018, 19:41

Horrible service in store and ignoring calls

I am disappointed to think your store at Greenstone intentionally gives bad service. Went in store and the workers did nothing but ignore me as a buying customer. Left the store without service, so I decided to call in and what do they do.... ignore calls and even put phone aside to avoid calls. What type of business do you run? Service is horrible and no body cares. Still have not been assisted regardless of my efforts. Basically telling your clients to shove it where the sun don’t shine.

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Replies (1)
Sterns
Sterns's reply25 Feb 2018, 10:47
Official

Hi yanga-yaya-mayoyo

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sterns team