Horrible service
<p>I bought Hisense cellphone late last year at Sterns , I started experiencing problems with the phone. I took it back on the 06-02-2017 for them to send it for repairs. Today I went to check to see if the phone is back. I was shocked when the lady told me the phone was only collected today. I find this very unprofessional especially since we don't get get temporal phone to use while the cellphone is in for repairs.</p>
Hi Musa,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team
Hi Musa,
Thank you for bringing this to our attention.
We try our best to offer all our Customers great Customer service and are disappointed that you had this experience.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Your patience and understanding is appreciated.
Regards,
The Sterns Customer Care Team