********** service

On the 5th of June I took 2 watches in for repairs at Sterns Middelburg mall. I did not receive any feedback from them for almost 2 months I was the one who kept calling the store to follow-up but they could never give me any feedback. Instead I was told I should count myself lucky as some people wait up to 2 years to get their repairs in. After numerous altercations I was finally told that the repairs were done and the watches were being brought back and was told the total cost of repairs would be R680. I was fine with that and happy that I was getting my watches back. Only to find only one was delivered and it wasn't even fixed they told me the other watch is still on its way. It's been a week and no one has contacted me still.