LM
Lesego M
1 reviews | Active since Jul 2012
21 Nov 2020, 15:09
Happy customer
We bought rings at sterns store wonderpark,then after a week I decided to exchange the ring as I saw something more beautiful,I had a problem because I lost the receipt,I thought it will be a problem.but i found a lady named mammy masilo,she polite was and patient with us,she understood and assisted us with any hesitation,she ordered the ring from the other stores,and continued to call us,keeping us updated until the rings arrived.then we exchanged the rings.we were happy with her service she is good with customers,we appreciate her efforts!
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Replies (1)Sterns's replyOfficial
23 Nov 2020, 10:50Good day Poppy,
Thank you for sharing your great experience with our Sales Associate, Mammy.
It is always refreshing for us as a team and very motivating for our Store staff, when Customers recognize their efforts.
We will certainly be sure to let the Management team as well as Mammy, know of your feedback.
We hope to see you in our stores again soon.
Regards,
The Sterns Team
Thank you for sharing your great experience with our Sales Associate, Mammy.
It is always refreshing for us as a team and very motivating for our Store staff, when Customers recognize their efforts.
We will certainly be sure to let the Management team as well as Mammy, know of your feedback.
We hope to see you in our stores again soon.
Regards,
The Sterns Team
Sterns's reply23 Nov 2020, 10:50
Official
Good day Poppy,
Thank you for sharing your great experience with our Sales Associate, Mammy.
It is always refreshing for us as a team and very motivating for our Store staff, when Customers recognize their efforts.
We will certainly be sure to let the Management team as well as Mammy, know of your feedback.
We hope to see you in our stores again soon.
Regards,
The Sterns Team
Thank you for sharing your great experience with our Sales Associate, Mammy.
It is always refreshing for us as a team and very motivating for our Store staff, when Customers recognize their efforts.
We will certainly be sure to let the Management team as well as Mammy, know of your feedback.
We hope to see you in our stores again soon.
Regards,
The Sterns Team
