1 reviews | Active since Mar 2009

23 May 2016, 11:38

Going The Extra MIle

<p>Today I received my statemnt and found that I was billed R 41 for my new card, I then conatced customer service and spoke to Shantre who assisted me, the reason for the charge was that the lady in store submitted the details as lost card when it should be damaged. Thank you Shantre.</p>

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Replies (1)
Sterns
Sterns's reply23 May 2016, 13:05
Official

Hi Sheldon,

We welcome feedback from our Customers, and even more so when the feedback is positive.

We will be sure to forward your message to the Customer Service Management Team.

Thank you for taking the time to post your message.

Kind regards,

The Sterns Customer Care Team

Best regards,