Gatvol - Pathetic service and products

Bought a mens Tempo watch on the 02/07/2018 and its been for repairs 4 times already. Turn around time for repairs is 4-5 weeks totaling 20 weeks that my watch has been in for repairs in a 12 month period. Sent in for repairs again a month ago and they asked if they can replace my scratched glass at a additional cost and I agreed to do so, Big Mistake...... got the watch back and the glass had actually been put in skew once side in place an the other totally sticking out, then requested that the store repairs it again and once again it was sent a way, 3 -4 weeks later I received a call from the Mall of the North store claiming that the watch came back again with the same issue and had to be sent away again for repairs, so another 4-5 weeks. I am fed up with this Freaking thing and I want this watch replaced today, the glass was so skew that the whole inside got wet and know with the months to come it will start rusting and give me problems. I dont want that watch as I paid for quality and a service and I demand it gets done. I requested the regional managers number so this issue can be resolved in a human manner without any media blander but was refused their number. I will be posting this on every social media platform until my watch is replaced making sure that no one falls into the same trap as I did and waste their hard earned money in a sterns store on a tempo product.