RK
Roelof K
1 reviews | Active since Apr 2022
13 Apr 2022, 08:48
Flea Market Jewellers
We bought new wedding rings and were never told that the rings are not real Gold and Silver. After wearing the rings for about 7 months, it is turning black. We have taken this up with sterns and they are saying that there is nothing wrong with the rings and that the sanitiser is the cause of the rings turning black.
For a reputable jeweller to sell these "cheap" flea market jewellery at premium prices is a crying shame.
I will not buy from these people again and demand a refund.
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Sterns's replyOfficial
13 Apr 2022, 10:02Good day Roelof
Your Complaint is noted
The matter has bee referred to the field management team to address
You will be contacted soonest, your ref: CS-685785
Kind regards
Customer Care Team
Your Complaint is noted
The matter has bee referred to the field management team to address
You will be contacted soonest, your ref: CS-685785
Kind regards
Customer Care Team
Sterns's reply13 Apr 2022, 10:02
Official
Good day Roelof
Your Complaint is noted
The matter has bee referred to the field management team to address
You will be contacted soonest, your ref: CS-685785
Kind regards
Customer Care Team
Your Complaint is noted
The matter has bee referred to the field management team to address
You will be contacted soonest, your ref: CS-685785
Kind regards
Customer Care Team