SB
Sorenis B
1 reviews | Active since Apr 2018
04 Apr 2018, 11:13
False advertising
There was a ring on display at sterns Newcastle mall for R499 I walk past there everyday as I work in the same mall. I saw it advertised in the window at that price for the past 3 days. But when I went to buy the ring today it scanned at R1499. And all the manager did was say sorry and walk away and removed the price. And left me standing there .
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Replies (3)0
Replies (3)
Sterns's replyOfficial
05 Apr 2018, 09:10Hi Sorenis,
Thank you for bringing this to our attention.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Regards,
The Sterns Customer Care Team
Best regards,
Sterns's reply05 Apr 2018, 09:10
Official
Hi Sorenis,
Thank you for bringing this to our attention.
We apologize for the inconvenience caused.
The Field Manager will make contact with you directly to resolve this complaint.
Regards,
The Sterns Customer Care Team
Best regards,
SB
Sorenis B's updateReviewer Update
07 Apr 2018, 11:53Good day. To date no one has contacted me in regards to this complaint
SB
Sorenis B's update07 Apr 2018, 11:53
Reviewer Update
Good day. To date no one has contacted me in regards to this complaint
Sterns's replyOfficial
07 Apr 2018, 12:01Good Day Sorenis
We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks
The Sterns team
Best regards,
Sterns's reply07 Apr 2018, 12:01
Official
Good Day Sorenis
We’re looking into this and will make sure that someone gets in touch with you. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks
The Sterns team
Best regards,