TM
Thihangwi M

1 reviews | Active since Jul 2018

16 May 2022, 09:57

**** ring

On the 14th April 2022 i bought a Sterling silver ring worth R3500 on discount and got it by the 26th April due to sizing process, i only started wearing in on the 30th April and went to honeymoon to my surprise after 10 days of honeymoon .

i hardly worn the ring ,its started discoloring and i can see the bronze color surfacing, i called the store SANDTON CITY where i bought it and they gave me an excuses saying i used chemicals or i was swimming with the ring on. what the hell!!!! so i spent so much to hardly do anything with the ring on!

They told me i must come back purchase their cleaning product worth R600! FOR WHAT! I want my money back, clearly this is **** silver . i wasted my money and time. i have bought other silver products from them way cheaper but never discolored no matter how i wore and used them but this one!

0
Replies (2)
Sterns
Sterns's reply16 May 2022, 10:51
Official
Good morning Thihangwi

Your complaint is noted and will be forwarded tot he field management team to address.

You will be contacted soonest.

Kind regards
Jewellery Customer Care 
TM
Thihangwi M's update16 May 2022, 10:57
Reviewer Update
please urgently do so.