TK
Thando K
1 reviews | Active since Dec 2018
13 Mar 2021, 19:15
**** products
I bought a ring for my wife in December last year 2020. The stones were glittering like magic. Right now there is not a hint of spark and the rose gold has turned brown. Stop selling ****s, we work hard for this money. I payed R15000 for that piece of **** that you sold me.
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Replies (2)
Sterns's replyOfficial
19 Apr 2021, 11:35Good day Thando,
Thank you for bringing this to our attention.
We are disappointed that you had this experience.
The complaint has been logged and escalated to the Field Manager to contact you.
Thank you for bringing this to our attention.
We are disappointed that you had this experience.
The complaint has been logged and escalated to the Field Manager to contact you.
Your reference: CS-310904
Regards,
The Sterns Team
The Sterns Team
Sterns's reply19 Apr 2021, 11:35
Official
Good day Thando,
Thank you for bringing this to our attention.
We are disappointed that you had this experience.
The complaint has been logged and escalated to the Field Manager to contact you.
Thank you for bringing this to our attention.
We are disappointed that you had this experience.
The complaint has been logged and escalated to the Field Manager to contact you.
Your reference: CS-310904
Regards,
The Sterns Team
The Sterns Team
TK
Thando K's updateReviewer Update
11 Aug 2021, 16:50After your company refused to refund me for unwanted poor quality ring, I decided to leave it at Galleria store until I manage to convince 14 potential customers not to buy from Sterns. I chose 14 people because I bought the ring for R14000. I left it in may and I fetched it this past weekend after reaching more than original 14 potential customers. I have now decided to actually continue my mission for as long as I have the ring with me. You can do your maths then who is losing. You have lost more than R14000 already with the potential customers that I managed to divert from Sterns. GOOD LUCK IN YOUR BUSINESS.
TK
Thando K's update11 Aug 2021, 16:50
Reviewer Update
After your company refused to refund me for unwanted poor quality ring, I decided to leave it at Galleria store until I manage to convince 14 potential customers not to buy from Sterns. I chose 14 people because I bought the ring for R14000. I left it in may and I fetched it this past weekend after reaching more than original 14 potential customers. I have now decided to actually continue my mission for as long as I have the ring with me. You can do your maths then who is losing. You have lost more than R14000 already with the potential customers that I managed to divert from Sterns. GOOD LUCK IN YOUR BUSINESS.