**** jewellery

Received a feedback a few minutes ago from a Thea Marais with regards to stone that fell of a ring. She mentioned that the ring was tampered with and the stone is not the one that was actually sold. She indicated that Sterns will not reimburse or replace the ring. Tone - arrogant and rude. She also mentioned that if we go the legal route she is prepared to defend the claim. Everyone out there please be aware of jewellery that is being purchased at these stores. I am not letting this one lying down. Challenging it all the way. Sold me a **** jewellery in the first place and u got the nerve to tell me do what you like. Thea Marais - u lack customer ethics and your service sucks to put it bluntly.